Student Success Centre

Our Services

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The Student Success Centre has several Career Counsellors who can help you explore your career options. Ensuring complete confidentiality, Western's Career Counsellors have graduate degrees in counselling and experience in career and employment counselling.

Our counsellors are skilled in helping students identify their career options, make career decisions, and implement effective job search strategies. They may suggest career assessments if you are uncertain about what you want to do, or may use other approaches to help you begin planning for a fulfilling career.

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Career Counselling

Who can access Career Counselling?

Current Western Students

All current Western students can access our services, including undergraduates, graduates, students at Brescia, Kings and Huron, post-degree diploma students at Continuing Studies, and Distance Studies. If you have questions about your eligibility, please call our office at 519-661-3559.


Alumni within one year of convocation may access career counselling at the Student Success Centre. You can begin the process by booking an intake appointment on Career Central.

After one-year alumni may access one consultation with Western Alumni Career Management. Consultations consist of a 45-60 minute meeting, in-person or by phone if you are not in the London area. Typically, during a consultation, Western’s alumni career coach can help answer questions, provide recommendations, and direct you to useful resources.

Book a consultation

See the Alumni Career Management page for additional information, resources, and supports available to all alumni.

Can't find what you're looking for? Try checking out career services in the London community.

Post-doctoral Scholars

Postdoctoral Scholars can access career counselling during the duration of their appointment. All Western Post-Doctoral Scholars are welcome to access CareerCentral including job postings, events and career resources. To have a CareerCentral account created for you, which will enable you to book appointments, please email from your Western email address.

Once your Post-Doctoral Scholar appointment ends, career counselling through The Student Success Centre is no longer available, however, there are several services in the London community.

What to Expect:

Intake Appointment

The intake appointment is a quick, 15-minute appointment, which serves as the prerequisite for accessing further career counselling services. If you have never accessed career counselling services or it has been more than one year since your last appointment, you will need to book an intake appointment. Intake appointments are available in person, by telephone, or through Skype.

Intakes are not intended to provide in-depth support. You and the counsellor will discuss your needs, which may include referral to career resources, other career services and programs, and/or scheduling a follow-up counselling appointment. Please be mindful that counselling appointments are limited and it may take up to a few weeks to schedule a follow-up appointment.

Intakes are offered as same-day appointments, as availability permits, and can be booked online any time after 8:00 pm, the day before the appointments are offered. Please note that appointments may fill up quickly. There are three ways to book:

1. Online (preferred) through CareerCentral (in the “Appointments” section): Any time after 8:00 pm. 
2. By phone (519-661-3559): Any time after 8:30 am (the day you are looking to book if there is an opening).
3. In person (UCC 210): Any time after 8:30 am (the day you are looking to book if there is an opening).
4. If you do not have access to the online booking system because you do not have access to the internet, please call our office at 519-661-3559.

Fall 2018 Intake Availability*

Monday Tuesday Wednesday Thursday Friday
1:30 - 3:30 pm 1:30 - 3:30 pm

10 am - 12 pm

2 pm - 4 pm

10:30 am - 12 pm 10 am - 12 pm

*During peak periods, extra intake appointments may be added. These extra appointments will not appear in the availability above. Please login to CareerCentral at 8 pm when appointments open to view and book all availability.

If all available appointments are booked for the day you want (you will not see any availability in the online booking calendar), you can come in person to our reception desk in UCC 210, and add your name to the standby list for that day.

Please arrive 10 minutes early for your appointment to complete an intake form. If you arrive more than 5 minutes late, you may have to reschedule. You may cancel your appointment by the following methods: call our office (519-661-3559), or through CareerCentral. Failure to cancel your appointment may result in limited access to Career Counselling.

If you are in crisis and need immediate support, please refer to Western's Mental Wellbeing resources.

Career Counselling Appointment(s)

Following an intake appointment, all career counselling appointments are 45 minutes. It is important to arrive 5 minutes before your appointment. Please refer to our cancellation policy below if you must cancel your appointment.

Mock Interview

The mock interview is a career counselling appointment that simulates an actual interview and provides in-depth feedback on your interview skills from a career counsellor in a 45-minute video-captured session. You are limited to one mock interview per term. 

To be prepared for the mock interview, you must:

  • Email your application documents, job/program description, as well as any specific information about the interview that you may have received (e.g. interview style, types of questions to expect) to your counsellor at least one business day prior to your appointment.
  • Bring a USB flash drive to your appointment so you may receive a copy of the interview file.
  • Dress professionally for the mock interview
  • Review interview preparation resources and, including InterviewStream for practice.

It is important to arrive 5 minutes before your appointment. Please refer to our cancellation policy below if you must cancel your appointment.

If you would like additional interview practice, please review our Peer Mock Interview service (no limits and no intake needed!).

Group Career Counselling

Please note that we are not offering group career counselling for the 2017/2018 academic year.

Group Career Counselling: Registration for 'Group Career Counselling for International Students' for the Winter 2017 term will open January 3, 2017. The dates/time for group career counselling this Winter term will be every Thursday, 12:30-3:30 for Graduate and Undergraduate International Students, for 8 weeks. Learn more.

To Book an Appointment:

In person: The Student Success Centre, UCC 210
By phone: (519) 661-3559
Online (for intakes only): CareerCentral

High Demand Times, Cancellations, No-Show Policy

Resume & Cover Letter Help

Get in to WERC! Western's Employment Resource CentreAccess this 'no appointment needed' service for help with your resume & cover letter. Please note that only e-advising is available during the summer months.


The Student Success Centre hosts a number of workshops on career and employment topics, such as:

Check our event schedule and register through CareerCentral to reserve your seat.